Team Leader, Property Sales (Nanyuki) at HF Group

Principle Accountabilities

• Recruit, train, mentor and manage property advisors
• Prospecting markets for deployments
• CRM management – Lead management, follow up and reports
• Broaden market base
• Risk and compliance
• Source activations points
• Stakeholder management
• Customer relationship management
• Succession planning
• Leadership Principal Outputs

Principal Outcomes for this Role

• Implementation of Sales and Marketing strategy
• Weekly reports on lead follow ups and engagements as per CRM.
• Robust performance management
• Market research and benchmarking
• High productivity resulting to enhanced sales
• High Team productivity
• Data-driven management insights and sales reporting

Key Competencies and Skills

Technical competencies

• Proven work experience as a property advisor/ Team Leader
• Knowledge of CRM software and Microsoft Office Suite
• Solid customer service attitude with excellent negotiation skills
• Knowledge of KYC/AML compliance requirements
• Customer centric
• Astute product knowledge
• Commercial acumen
• Analytical skills

Leadership competencies

• Performance Management
• Strategic agility
• Building talent and teams
• Result orientation (drive for results)
• Strong communication and team management skills
• Strength in problem solving, issue-resolution and ability to work in a deadline-driven work environment.

Minimum Qualifications, Knowledge and Experience

Academic & Professional Qualifications

• Bachelor’s Degree in Sales and Marketing, Business Management or any relevant field.
• Membership in Estate Agents Registration Board

Experience

• A minimum of 4 years of experience in Real estate sales
• Team leadership experience of not less than one year.
• Experience in the use of CRM management