Job Description
Teaching Jobs, Mogo Finance Jobs.
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Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
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How to Apply
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