Job Description
Sales & Marketing Jobs. Sun King Jobs
What you will be expected to do:
Channel Acquisition and Development
- Recruit, Train and onboard new retailers specialising in selling Sun King phones or any other available brands.
- Maintain an engaged base of retailers as per set goals in the annual operating rhythm.
- Segment engaged retailers as per given categories managing them to scale.
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Revenue and Productivity
- Meet set Revenue goals on number of units of Sun King phone sold by month and year and in different phone models and brands.
- Maintain minimum retail productivity targets ensuring that each retailer meets their goals.
Portfolio Repayment Management
- Ensure the overall phone portfolio achieves set Phones Quality of Sale goals.
- Develop strategies and intervention that will improve repayments by tracking the repayment performance of phones sold through retail channel.
- Streamline phones replacement and warranty process through retail to improve overall channel performance, repayments and customer satisfaction.
Retail Branding, Engagement and Assistance
- Maintain proper branding of retail store by ensuring up-to-date marketing materials, merchandise issuance and branding both external and in-store.
- Frequent retail visits to improve engagement, work on resolutions and build relationships.
- Ensure optimum stocking achieving set inventory levels as well as adhering to set guidelines and processes.
Customer and Partner Experience
- Achieve minimum Partner Satisfaction Score (PSS) and Net Promoter Score (NPS) from End-Users based on experience with purchase through the retail channel derived from periodic retailer surveys and timely set strategies and how to improve both.
Team Management
- Optimum staffing based on projected business growth and expansions.
- Proper and timely communication of goals to the direct reports ensuring each one is aligned to expectation.
- Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals.
- Mentoring the team and keeping them motivated for optimum performance and retention.
Qualifications
You might be a strong candidate if you have:
- A bachelors degree in a business-related field or a minimum of six (6) years working in a field sales role in the FMCG, microfinance, banking or telecom industries (an MBA is an advantage).
- A strong background in retail key account management and experience working with key retail chains with bias towards devices.
- Strong people-focused skills as a team partner to mentor teams to deliver on expectations.
- Deep knowledge of both urban, peri-urban and rural markets.
- Basic digital literacy (CRM, stock tools).
- Strong communication and problem-solving abilities.
- Willingness to travel extensively (5 days/week in the field).
- Comfort working with MS Excel and PowerPoint.
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How to Apply
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