Job Description
Finance Jobs, BettingJobs
BettingJobs is working with a successful international sports betting and gaming manager who are looking for a Group Chief Operations Officer to join their team in Nairobi.
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Key Responsibilities:
- Develop and implement operational strategies aligned with company goals.
- Collaborate with the executive team to drive innovation, business growth, profitability, and competitiveness.
- Lead strategies for market growth, customer acquisition, and market expansion.
- Oversee day-to-day operations including financial administration, risk management, compliance, and client services.
- Ensure efficient, cost-effective processes that streamline workflows and improve performance.
- Manage operational project plans, budgets, ROI, resources, milestones, reporting, and continuous improvement.
- Lead initiatives to enhance customer support services and foster a customer-centric culture.
- Build strong client relationships, ensure satisfaction and retention, and resolve issues promptly.
- Develop and track KPIs across all markets and departments, providing performance reports and insights to leadership.
- Implement and monitor risk management strategies and ensure regulatory compliance.
- Oversee financial planning, budgeting, forecasting, and corrective actions to meet targets.
- Lead and mentor high-performing teams across markets, fostering collaboration, accountability, and continuous improvement.
- Build and manage strategic relationships with partners, vendors, suppliers, and stakeholders.
- Review and manage supplier contracts to maximize value.
Requirements:
- Bachelor’s degree in Business, Finance, or related field; MBA preferred.
- Leadership or people-management training is an advantage.
- Relevant professional qualifications and membership in applicable professional bodies.
- Proven COO or senior management experience, ideally in the betting/i-gaming industry.
- Strong understanding of operations, financials, risk, marketing, and regulatory compliance within Africa.
- Demonstrated ability to design and execute strategic initiatives through teams.
- Strong technical literacy, innovative thinking, and fast problem-solving skills.
- Strong analytical, leadership, communication, and interpersonal abilities.
- Ability to excel in a fast-paced, dynamic environment.
- General interest in sports betting.
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How to Apply
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